We’re at 150 Ossulston Street London NW1 1EE. We held our first meeting in public, on 19 September 2016.

This address is the home of Somers Town Community Association, who is providing us with our new base. We're already working with STCA in the Living Centre partnership, so we feel like we are joining friends.

We’ll keep our existing email addresses, and you’ll still be able to contact us via Twitter or our web-form.

Our new telephone number is 020 3771 3930

A report by Healthwatch Camden entitled ‘Access to GP services for people with communication support needs: Experiences of local people,’ sheds light on the many barriers encountered by patients with various disabilities when they visit their GP. See the Easy Read report here

The report presents the findings of new research among three different groups of patients who have communication support needs namely, people who are d/Deaf: people who are visually impaired and people who have learning disabilities.

The key findings showed that difficulties arise if services do not adjust their usual ways of communicating to take account of the different communication needs of disabled people.

Please take a look at the video; it'll help to explain who we are, what we want to do, and why we're here to help you.

Healthwatch gives people a powerful voice locally and nationally. At a local level, Healthwatch Camden works to help local people get the best out of Camden’s health and social care services. 
Find out more here...

We know that it can be hard to know where to start when making a complaint.

Healthwatch/CAB online resources can help you work out what to do and how to get the most out of your complaint.

Following a 'mystery shop' we published a report, encouraging Camden GP surgeries to have ready available information, for patients wanting to find out about their GP complaint procedures; you can read the report and our reccommendations here.

Healthwatch Camden is here to help, so you can always talk to us if you need information or help during the complaints process itself, or for a complaint to be made on your behalf.

We can also put you in touch with advocacy, PALs & safeguarding services in Camden.

A new Healthwatch Camden report, published on 16th September 2014, finds that information, advice and access to services for children with special educational needs or disabilities in the borough of Camden can be “hit and miss”.

Camden Council has responded positively to all the recommendations made in the report. See the full report and recommendations, including the response from Camden.