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Our blog

Tuesday, 24 March, 2015 - 13:37

Community engagement – Swiss cottage library care and support information day

On Wednesday March 11, Peter, our volunteer co-ordinator attended the Swiss Cottage Library, care and support information day.

The event’s aim was for local organisations to find out about care and support services available to the wider community living and working in Camden.

Monday, 23 March, 2015 - 16:45

Short breaks survey results

Families of children with special educational needs and disabilities told us that they’re worried that the provision of short breaks may be affected by the budget cuts that Camden has to make from 2015. Cuts in the region of £94,000 and a further £190,000 by 2017/18 are proposed.

Wednesday, 11 March, 2015 - 18:11

An update on our reports


Last year, for our 'GP complaints procedure report', a Healthwatch Camden mystery shopper visited all of Camden’s GP practices to investigate how easy it is to make a complaint should a patient wish to do so.

We found out that a lot of practices had good complaints procedures in place but some needed improvement.

We wrote to every practice explaining what we found. In cases where improvement was needed, we recommended corrective action.

Wednesday, 11 March, 2015 - 18:08

Access to GP services for local people with different forms of Sensory Impairment

Local people told us that it can be difficult communicating with GP practices if you are either visually impaired, d/Deaf or hard of hearing or have learning disabilities.

So we’re conducting a series of focus group discussions and interviews to find out more about the experiences of these groups of services users. Also to learn what improvements can be made to ensure they can access the services to which they are entitled.

We’re producing a report

Wednesday, 25 February, 2015 - 12:36

Message from Frances Hasler, Healthwatch Camden Director

Last week at Healthwatch Camden 

Tuesday, 24 February, 2015 - 14:42

Free British Sign Language (BSL) Enter and View training

Enter and Viewing is an important part of the way Healthwatch’s work.

We need deaf people (BSL users) to visit and report on premises where health and social care services are used by residents, for example, hospitals, GP Practices and care homes.

Tuesday, 24 February, 2015 - 14:21

Have you seen our BSL videos?

Local planning of health and social care services should include people from all communities and ages. Too many people across the country feel excluded.

One of our core principles is to champion equality. We want equal access, treatment and outcomes for all communities in our local area. So get involved and have your say.  

Tuesday, 24 February, 2015 - 14:05

Focus group for Bangladeshi women in mother tongue

Healthwatch Camden wants to reduce inequalities in health and social care services. We’re aware that black, minority ethnic and faith communities can face particular difficulties in accessing health and social care services.

That’s why we’re working with local community groups to organise focus group discussions in mother tongue with a wide range of different BME people who live in the borough.

Wednesday, 11 February, 2015 - 17:28

Focus groups for the Black and Minority Ethnic (BME) communities and Start Here...

We’re organising focus groups with BME communities in Camden to help us identify the themes and challenges they face in accessing health and social care services.

Some of the focus groups are in mother tongue so that we don’t exclude anyone - every voice counts.

We know that the health outcomes for Camden’s BME residents is relatively poor compared to other communities. The feedback we get from our focus groups will let us know where further research and action is needed.

Monday, 9 February, 2015 - 16:50

Community Engagement - Volunteer’s Fair


Volunteers are our lifeblood. They help us to find out what local people think and want in terms of health and social care in Camden.

So in mid-January we attended the Volunteer’s Fair at the Arlington Centre, to see if we could entice more local people to volunteer for us. A volunteer’s Fair is a community hub where organisations can engage with local people interested in volunteering.