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Our reports

Posted on 14/06/2016

Access to GP services is a topic under the national spotlight at present, and Healthwatch Camden, in common with other local Healthwatch, receives many queries and comments from people about their GP practice.

We conducted research around the issues for people who are d/Deaf or visually impaired or have learning disabilities.

Difficulties happen if services do not adjust their usual ways of communicating to take account of the different communication needs of disabled people. Variations in equality of access result in increased disadvantage for some groups of patients. Furthermore, communication failures prevent the safe, effective and efficient provision of good quality primary health services. 

Posted on 09/05/2016

The Enter and View report for the Disability Access Project.

Posted on 01/03/2016

Learning from Camden’s diverse Bangladeshi community to drive and sustain improvements in their health and wellbeing.

Final report - with issues for action Scrutiny Panel – February 2016 

Posted on 01/03/2016

What people want from their GP is to be able to make an appointment easily; to be treated with respect at the surgery; to be listened to, to have their concerns taken seriously and treatment options explained; and to be referred for specialist treatment appropriately when required.

The problem is that too many people from Camden’s BME communities say that their experience is the opposite of this. 

Posted on 07/12/2015

This report from Healthwatch Camden offers a constructive contribution to discussions about primary care, highlighting some of the variability of service across our borough.

It is not intended as a guide to patients nor a tool to help find the best GP practice. Instead, we hope it will help people to recognise where good practice exists and to work to deliver improvement where it is needed. 

Posted on 27/10/2015

The Enter and View report for the Deaf Inclusion project.

Posted on 14/09/2015

Local people have told Healthwatch Camden that the different health and social care services in Camden are not always well integrated.

Older residents living with HIV are particularly affected by how well services join up because their needs are often complex and they are more likely than others to be living with multiple conditions.

Therefore, they need to use a wide range of different services which span health and social care and which include specialist HIV services and other non-specialist services. 

Posted on 14/08/2015

Healthwatch Camden
Unaudited Trustees’ Report and Financial Statements For the period 21 June 2013 to 31 March 2014

Posted on 06/08/2015

The Easy Read version of Healthwatch Camden's 2014 - 2015 Annual Report.

Posted on 06/08/2015

Download the Healthwatch Camden 2014 - 2015 Annual Report

Posted on 02/06/2015

This paper contains:

  • Key points from our 2013 – 2015 strategic plan
  • Key points from our review of how we’ve put the plan into operation so far
  • Our updated plan for 2015 and beyond 

Posted on 23/03/2015

Healthwatch Camden conducted a survey of parents who are currently benefiting from short breaks provision in Camden because we wanted to understand what contribution short breaks are making to the health and wellbeing of local families. 

Posted on 14/01/2015

On Monday 24th November 2014 we held our first Annual General Meeting at the Arlington Conference Centre in Camden.

The event provided an opportunity for Healthwatch Camden to hear from our stakeholders and from the local community. In particular, we asked for feedback and suggestions on our new online guide to local health and social care services called “Start Here....”

We also asked what people would like us to work on in 2015. A workshop “market place” session explored the theme of “how to make the system work for you”. 

Posted on 16/10/2014

A new Healthwatch Camden report, published on 16th September 2014, finds that information, advice and access to services for children with special educational needs or disabilities in the borough of Camden can be “hit and miss”.

Camden Council has responded positively to all the recommendations made in the report. See the full report and recomendations, including the response from Camden.

Posted on 30/07/2014

In 2014, Healthwatch Camden used its statutory powers of “enter and view” to investigate how well the current catering services at GOSH are meeting patients’ needs and preferences.

A team of volunteers visited the hospital on two occasions to observe meal services on eight different wards and to speak with patients and their families about the hospital food. 

Posted on 01/07/2014

The Easy Read version of the Healthwatch Camden Annual Report 2013 -2014

Posted on 01/07/2014

Download the Healthwatch Camden Annual Report 2013 - 2014.

Posted on 21/05/2014

Healthwatch Camden is nearly a year old! Over the last year we’ve been busy making strong links within the local community and listening to what local people think of their health and social care services. 

Posted on 19/03/2014

The Easy Read version of our strategic plan.

Posted on 10/03/2014

On Monday 25th November 2013 we held our first Community Forum event at Arlington Conference Centre in Camden.

The Community Forum is an opportunity for Healthwatch Camden to listen to the views of local people, voluntary sector workers, and health and care professionals. We asked attendees to tell us what they think are the key issues we should be working on over the coming months, and why.