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Have Your Say
This section allows you to give feedback and influence what happens to improve and develop services with the support of Organisations, Charities and User Groups.

Area Action Groups

  • Area action groups are public meetings where residents and local people can come together to discuss local issues and influence what happens in their...
  • A campaigning organisation focused on raising awareness of vulnerable older people’s right when they are in hospital
    • Ensures that the...
  • Website offering peer support to all disabled people who employ their own Personal Assistants (PAs)
    • Provides a safe forum to discuss and...
  • Area Action Groups are led by ward councillors and are a way for residents and businesses to come together
    • Discussions of local issues that...
  • Website offering information about groups for stroke survivors in Camden
    • Offers a range of activities and services for stroke survivors and...
  • A social network community for unpaid family carers offering helpful resources, peer advice and understanding to help end the isolation of carers...
  • A support group for those with, or affected by, brain injury including survivors, carers, family and friends
    • Provides a number of support...

Feedback

  • The organisations listed below will enable you to feedback on health and social care services.
  • Advice and Complaints Service dedicated to helping service users, family members and carers resolve any concerns they have about the Trust...
  • Part of Patient Opinion, it is an independent site where anyone can share their stories of adult social care or the NHS
      ...
  • NHS Camden Clinical Commissioning Group’s hub for user feedback, helping to improve the health services provided in Camden
    • Lists a number of...
  • Trust's web page for users to have their say about services, helping to improve standards and to provide the services that people want
    • ...
  • Independent regulator of health and social care in England
    • Checks, regulates and monitors all hospitals, GPs, dentists, care homes and care...
  • An independent forum that has been developed to allow people to find, rate and review local childcare and eldercare throughout Britain
    • Strives...
  • The national body responsible for collecting information about treatments and care from across health and social care
    • Supports the effective...
  • A charity partnership collecting patients' experiences to build an anonymised national picture of the quality of health and social care in the UK...
  • An award winning information website for health services in London
    • Offers an easy to use guide to GP services in London
    • Helps you find...
  • Website allowing service users to see key data used by the NHS and local councils to monitor performance and shape the services you use
    • ...
  • NAPP is the umbrella organisation for patient-led groups in general practice, and promotes and supports patient participation in primary care
    • ...
  • A registered charity that brings the voices of patients, service users and carers to bear on national health and social care policy in England...
  • The NHS webpage for feedback, including all concerns and complaints as well as positive feedback
    • Offers Complaints Procedure that is designed...
  • Investigates complaints of unfair treatment or poor service from government departments and public organisations, including the NHS in England
      ...
  • Service that offers confidential advice, support and information on the NHS and other health-related matters
    • PALS officers offer a point of...
  • A membership based network using patient experience to create a resource to help the NHS and other organisations improve
    • Provides a resource...
  • Founded in 2005 and is now the UK's leading independent non-profit feedback platform for health services
    • Share your story of using a health...
  • Campaigning group that captures stories about healthcare from patients, family members and carers
    • They call for improvements to health and...
  • PPI from the specialist mental health NHS Foundation Trust based in north London
    • Involving patients, relatives and the public in the...

GP and Dental Practices

  • The organisations listed below will help you to find a GP or Dental practice, and also to find out how they are run.
  • Healthwatch's webpage about the "tips and tools" from Healthwatch and Citizens Advice that will help make a complaint or raise a concern
    • Helps...
  • Camden Council's CINDEX database's contact details for the borough's GP practices
    • Name of practices, addresses, information, details...
  • Independent regulator of health and social care in England
    • Checks, regulates and monitors all hospitals, GPs, dentists, care homes and care...
  • Compares GP practices based on patient feedback
    • Offers spreadsheets and data from past and present surveys
    • Has tools for analysing...
  • A group of GP practices in Camden bidding for local NHS contracts in order to keep services relevant, local and familiar to patients
    • Provides...
  • A comprehensive health information service that combines the roles of medical encyclopaedia, NHS guidebook and users' forum
    • Allows users...

NHS Foundation Trust Members

NHS Trusts

Opportunities

  • The organisations listed below can help you train and get back into work.
  • Part of the Clinks website, the directory provides key information about vital mentoring services for people who have committed offences
    • Shows...
  • A charity that works in partnership with people with a sensory impairment, as well as those with a physical disability or mental health
    • ...
  • A programme to establish a "youth health ambassador" aimed at young people aged 13-19 and up to 25 for those with learning disabilities
    • The...
  • NHS Foundation Trust's wide range of projects to help local people into work supported by Guy's and St Thomas' NHS Foundation Trust
    • Provides...
  • NHS Foundation Trust's supported Internships for Young People with Autism
    • Improves the life chances of school leavers and adults...
  • Founded in 2008 is a youth-led approach to make mental health accessible to excluded young people within their own community
    • Works with young...
  • Supports those struggling with mental distress, including: hearing voices, extremes of mood, anxiety, unusual beliefs and post-traumatic reactions...
  • Specialist employment support for residents of Camden and Islington with mental health conditions
    • The service helps people to move into...
  • Charity offering support to all first and second generation Scots living within a 35 mile radius of Charing Cross
    • Provides independent...
  • Charity offering self-management education and training for people living with long-term health conditions
    • Works with patients and...
  • National charity that campaigns for and supports children and adults who are deafblind or have sensory impairments
    • Enables deafblind people to...
  • An employer-led workforce development body for adult social care in England
    • Works with employers to create qualifications guidelines ...
  • Terrence Higgins Trust the UK’s leading HIV and sexual health charity scheme launched in 2011
    • The programme helps to take positive steps...

Patient Participation Groups

Service User Groups

Social Care

  • The organisations listed below offer social care services and support for specific groups in the community. Choose the one which most represents your...
  • Website that acts as a guide to inform and educate about aspects of the many different types of learning disabilities
    • A resource of...
  • Charity that offers counselling to neurotypical persons whose lives are in distress or upset due to their experience with any form of autism
    • ...
  • A specialist organisation focussing exclusively on elder abuse and working to protect, and prevent the abuse of, vulnerable older adults
    • ...
  • A service from the Association of Directors of Adult Social Services in England
    • Focussing on peer support and exchanging best practice...
  • Works with volunteer befrienders who visit socially isolated older people with dementia or memory impairement
    • Befrienders can help someone...
  • A partnership of Camden organisations, working together to tackle social isolation and loneliness among older people
    • Offers participation to...
  • A membership organisation, which works to improve the quality of life of people affected by dementia
    • Offers local services that...
  • A charity and the association of directors of adult social services in England that further the interests of people in need of social care by...
  • A charity supporting anyone affected by eating disorders or difficulties with food, weight and shape
    • Works to change the way everyone thinks...
  • Council run body providing care and support information and resources covering public, private and community services across Camden and beyond
      ...
  • Empowering older people to connect to their communities in order to tackle isolation and loneliness older people can experience
    • Working with...
  • Contacts web page of services available for deaf and hard of hearing people, their families, professionals and carers
    • Provides complete email...
  • Safeguarding adults in Camden is any area of work that protects your right to live in safety, free from abuse or neglect
    • Works to respond to...
  • Council's informative webpage about social care and health services available in the borough
    • Provides access to services for people with...
  • Camden Council's Health and Wellbeing board works to develop a shared understanding of the health and wellbeing needs of Camden
    • Explains about...
  • A registered charity run by LGBT people for LGBT people ensuring that the rights and interests of LGBT people are represented in Camden...
  • A service that makes it easy to find a personal assistant (PA) and puts you in control of your care and support
    • Gives support to people with...
  • Ensures the coordination of safeguarding work by all agencies and monitors the effectiveness of child protection work locally
    • Provides easy...
  • Service aimed at helping blind or partially sighted people with specialist social services in the London Borough of Camden
    • Offers...
  • Website offering information about groups for stroke survivors in Camden
    • Offers a range of activities and services for stroke survivors and...
  • An independent registered charity offering counselling support to thousands of bereaved people, from all walks of life
    • Offers a...
  • A network of national, regional and local organisations and people working together to create the right conditions to reduce loneliness in later life...
  • A network of organisations that provide quality assured universal parenting classes, advice and support for all mums, dads and carers of...
  • Part of Patient Opinion, it is an independent site where anyone can share their stories of adult social care or the NHS
      ...
  • Launched by TrustedCare, this is the first live County league tables of social care providers across England
    • Created to empower...
  • The UK's largest independent provider of health and social care
    • Works with the NHS to take healthcare services closer to where people live and...
  • The UK's only national membership charity for carers, is both a support network and a movement for change
    • Offers expert telephone advice and...
  • One of the largest Trusts in the UK, caring for people with a wide range of physical and mental health needs
    • Provides a wide range of services...
  • Trust's website page about treatment and support for people with physical healthcare problems in a community setting
    • Community health services...
  • Trust's web page for users to have their say about services, helping to improve standards and to provide the services that people want
    • ...
  • A charity that offers friendly, reliable and person centred support to people with a learning disability and their families in north London
    • ...
  • A private and confidential service for children and young people up to the age of nineteen
    • Provides access to a ChildLine counsellor by...
  • A social network community for unpaid family carers offering helpful resources, peer advice and understanding to help end the isolation of carers...
  • Camden Council's local community information database
    • Contains details of around 4,000 organisations and services
    • Provides...
  • A charity supporting voluntary organisations that work with offenders and their families
    • Aims to ensure the sector and all those with whom...
  • Systematic reviews of primary research in human health care and health policy
    • They investigate the effects of interventions for...
  • Part of Reed Business Information Limited, it is a resource for social work professionals
    • Gives users access to a wealth of authoritative...
  • Charity committed to improving the lives of the UK’s most vulnerable children and young people
    • Helps children and young people develop...
  • UK's first dedicated children's charity service for parents
    • Offers parenting classes available with the CANparent Vouchers provided at ...
  • The leading directory for providing counselling advice and information - connecting those in distress with the largest support network in the UK
      ...
  • A charity providing free treatment and support to vulnerable people who have faced hardships like abuse, homelessness and addiction
    • ...
  • A charitable company formed by Women in Dialogue to buy, renovate and run the new Crossroads Women’s Centre in Kentish Town
    • Brings together...
  • A guide to the funds available to help the disabled with the higher cost of daily living
    • Provides information on charities and trusts to help...
  • Government's Guide on Disability Living Allowance, a tax-free benefit for disabled people who need help with mobility or care costs
    • ...
  • Part of the UCL NHS Foundation Trust, it is one of UK's largest secondary and tertiary care providers of dentistry in North London
    • Provides...
  • A holistic, exciting and innovative lesbian and gay mental health charity that offers a range of social, emotional and support services to LGBT...
  • A network of national organisations committed to equal opportunities, social justice, good community relations, respect for human rights and an end...
  • A self-management programme from NHS Choices for people who are living with a long-term condition
    • Aims to support people by increasing their...
  • An award-winning early-intervention programme which brings parents, children, teachers and the wider community together, to make sure children get...
  • A national charity that believes every child and parent deserves the best chance in life and dedicated to creating an emotionally healthy, resilient...
  • Organisation offering support to families with any problem or challenge they may face over the phone, online, or in local communities
    • ...
  • A centre of learning and knowledge in the care, treatment and protection of torture survivors
    • Provides survivors with medical treatment,...
  • NHS Foundation Trust's wide range of projects to help local people into work supported by Guy's and St Thomas' NHS Foundation Trust
    • Provides...
  • A group of GP practices in Camden bidding for local NHS contracts in order to keep services relevant, local and familiar to patients
    • Provides...
  • The national provider of information, data and IT systems for health and social careProvides:
    • Information and data catalogue
    • IT...
  • Organisation providing free, reliable information about health issues, by sharing people's real-life experience stories about cancer, autism, motor-...
  • National charity founded, led and run by people with personal experience of hepatitis C
    • Raises public awareness and end discrimination against...
  • The national body responsible for collecting information about treatments and care from across health and social care
    • Supports the effective...
  • A charity partnership collecting patients' experiences to build an anonymised national picture of the quality of health and social care in the UK...
  • An independent organisation that supports LGBT Muslim people, their families and friends, in addressing issues of sexual orientation within Islam...
  • A charity that is an established voice for older people
    • Offers advice and information service, publications, discussion groups and network of...
  • A mental health charity providing specialist support and advice around problems at work, training and education
    • Helps employees experiencing...
  • Supports and works with councils and local people to help achieve the best possible outcomes in health and social care
    • Helps local politicians...
  • A partnership to support London’s voluntary and community sector organisations to improve the accessibility of their services
    • With 200 years+...
  • Network set up to support the development and sharing of positive practice for parents with learning disabilities and learning difficulties...
  • The collaborative leader of London's voluntary and community sector that support London's 60,000 voluntary, community and social enterprise...
  • Founded in 2008 is a youth-led approach to make mental health accessible to excluded young people within their own community
    • Works with young...
  • A one to one befriending service from Macmillan for cancer patients and their carers within Camden and Islington
    • Support is available as...
  • Charity working with people with a learning disability to change laws, services and prejudice, and directly support people to live as they choose...
  • A charity and company limited by guarantee that promotes happy and healthy living for Irish people in London
    • One-to-one information and advice...
  • An award winning information website for health services in London
    • Offers an easy to use guide to GP services in London
    • Helps you find...
  • Website allowing service users to see key data used by the NHS and local councils to monitor performance and shape the services you use
    • ...
  • TrustedCare's interactive map showing local care quality in England, county by county
    • Allows users to see ratings for all care homes, nursing...
  • The National Child Trust’s offering of courses for parents, supporting them through pregnancy, birth and a new life as a parent 
    • Offers...
  • An umbrella charity for all those involved in palliative, end of life and hospice care
    • Works with government, health and social care staff and...
  • NHS Choices' guide for people who have care and support needs, their carers and people who are planning for their future care needs
    • Gives...
  • NHS informative webpage for the care of someone who has a learning disability and needs to go into hospital
    • Helps prepare with information and...
  • NHS England oversees the budget, planning, delivery and day-to-day operation of the commissioning side of the NHS in England
    • Places the...
  • A link to a NHS England Pdf about the "Right to Have" a personal health budget prepared by Patient Participation Team NHS England
    • This...
  • The trade association for NHS service providers, helping its members to deliver high quality care by providing them with a single public voice
      ...
  • NICE provides national guidance and advice to improve outcomes for people using the NHS and other public health and social care services...
  • Service directory from One Housing Group to help easily search for services in your borough
    • Provides full listings of contacts and...
  • A partnership with Age UK providing information and support services for older Lesbian, Gay, Bisexual and Transgender people
    • Aimed at people...
  • A series of six workshops proven to increase parents' skills and confidence and so improve the behaviour and wellbeing of their children
    • ...
  • Campaigning group that captures stories about healthcare from patients, family members and carers
    • They call for improvements to health and...
  • A network of people with personal experience seeking to improve and develop personal health budgets and integrated personal budgets
    • ...
  • Camden Council's Personal Budgets policies and services in easy read format
    • Provides information on how a Personal Budget works, who is...
  • Supports disabled adults aged 16 to 65 and parents of disabled children who receive direct payments for social care or a Personal Health Budget
      ...
  • An Industrial and Provident Society with charitable status which works with socially excluded adults in North East London
    • Provides supported...
  • The London Regional Forum on ageing, bring together relevant organisations to consider age issues in London and agree common solutions
    • Works...
  • An independent voice for service users and the public in the regulation of health and care professionals throughout the UK
    • Promotes the health...
  • A partnership of regional networks that champions the work of voluntary and community organisations to improve health, well-being and care...
  • Charity formed in 1991 to lessen the effect of trauma and abuse on people with learning disabilities their families and supporters
    • ...
  • A charity offering advice, information and help to those affected by mental illness
    • Offers several advocacy services in Camden
    • Has a...
  • Increases understanding of and support for human rights by using infographics, stories and social media
    • Offers clear and reliable...
  • A leading UK mental health Charity aiming to improve the quality of life for people affected by mental illness
    • Raises awareness and...
  • Charity offering support to all first and second generation Scots living within a 35 mile radius of Charing Cross
    • Provides independent...
  • Charity offering self-management education and training for people living with long-term health conditions
    • Works with patients and...
  • A national network of service users and disabled people aiming to deliver a shared voice for user controlled organisations
    • Improves the...
  • The UK network for family-based and small-scale ways of supporting adults where members are Shared Lives carers and workers, and Homeshare programmes...
  • An employer-led workforce development body for adult social care in England
    • Works with employers to create qualifications guidelines ...
  • Independent charity working with care and support services to improve the lives of care service users by sharing knowledge about what works...
  • Organisation working with practitioners and parents to develop new resources to support emotional health and well-being in children, families and...
  • A homelessness charity and a housing association helping individuals rebuild their lives
    • Provides a bed and support to more than 2,500 people...
  • An independent body providing advice to ministers and the Carers Strategy Cross Government Board on progress in delivering the national carers...
  • Race Equality Foundation's website offering parenting courses designed to work for all parents and carers
    • Based on their well-established...
  • A confidential telephone helpline that aims to support people emotionally before they reach the point of crisis
    • Offers confidential emotional...
  • A partnership between voluntary and community organisations, healthcare providers, commissioners and local authorities
    • Reduces health...
  • The leading UK charity for people with autism (including Asperger syndrome) and their families
    • Provides information, support and pioneering...
  • Mind in Camden's service supporting children and young people who hear, see or experience things that other people don't
    • Works in...
  • Complaints and Advocacy Services registered charity that supports people who face disadvantage or discrimination to have a voice that counts...
  • A hub for collaboration between voluntary and community sector organisations and the national systems of Department of Health, NHS England and Public...
  • An alliance of disability organisations that works together to influence and develop social care policy and build relationships with government
      ...
  • Organisation supporting and encouraging better volunteering in Camden, and promoting equality of access to volunteer opportunities for all
    • ...
  • An alliance of community, private, statutory and voluntary sectors working to improve services for the community
    • The WellFair Project working...

Social Care - User Groups

Social Media

  • The organisations listed below can help you to have your say via Social Media.  
  • Part of the Clinks website, the directory provides key information about vital mentoring services for people who have committed offences
    • Shows...
  • Organisation providing free, reliable information about health issues, by sharing people's real-life experience stories about cancer, autism, motor-...
  • A social network for health that by finding others with similar health backgrounds helps people take on day to day health concerns together
    • ...
  • A video app enabling mental health service users to tell their own stories by recording short video updates on their mental health
    • The video...
  • NHS Choices' library of free health management apps
    • Offers apps for pregnancy, food and diet, general health, communication aids, stroke...
  • Increases understanding of and support for human rights by using infographics, stories and social media
    • Offers clear and reliable...
  • A charitable organisation that gives free and confidential help and advice for young people aged 12 to 21
    • Offers an intervention for families...
  • A professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors
    • Helps organisations...
  • An independent charitable organisation with working with the people of Camden to support, develop and promote voluntary and community activity
      ...