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Our blog

Tuesday, 18 December, 2018 - 18:12

Our closing times over the festive season

Healthwatch Camden offices will be closed over the Christmas season. We open again on 2nd January in our new office at the Greenwood Centre.

If you need help with finding health or social care services over the holiday period, you can call NHS 111. The 111 line is open 24 hours a day, every day of the year. They can give advice and can let you know which services near you are open and can help you.

Camden Council’s essential services will continue as usual over Christmas and New Year. In an emergency, please call 020 7974 4444 (24 hours a day).

Tuesday, 18 December, 2018 - 18:06

We’re on the move

Au revoir Somers Town, hello again to Kentish Town!

Healthwatch Camden is on the move again. Two years after moving to Somers Town, we’re heading back north to Kentish Town where we started in 2013.

This time we’ll be in a bright new building, the Greenwood Centre. This large multi-purpose centre for disabled people will house a mixture of voluntary sector and public sector services.

We’ll be there along with other partners from the Camden CIL Consortium, working to develop a new model of engagement for disabled people in the borough.

Tuesday, 18 December, 2018 - 16:13

Update on St Pancras

The Department of Health and Social Care recently announced which services will be getting additional capital funds this year.

Wednesday, 7 November, 2018 - 17:10

Message from Frances Hasler - Healthwatch Camden Director

This is my final blog for 2018. I would like to wish everyone a happy holiday season.

It has been great to work with local communities and organisations. We have successfully built on existing relationships and forged new ones. I would like to thank you all for your support and the fantastic collaborations we have completed this past year.

I look forward to continuing to work with you in 2019.

Community Impact 

Wednesday, 7 November, 2018 - 16:57

Have you seen our Easy Read Annual Report 2017-18?

Every year we issue our annual report in Easy Read format. Take a look at this years’ here.

This year was our fifth anniversary and the theme of the annual report was ‘Making an impact’. Every change we’ve helped to bring about in health and social care started with a story from someone who uses services.

Examples of our impact include:

Monday, 5 November, 2018 - 13:21

Do you want to be a PLACE volunteer?

We need two more volunteers to join our PLACE assessment team.

Our volunteers go to PLACE visits at local hospitals every year to provide a patient perspective. You’ll go into a local hospital as part of a team to assess how the environment supports patients’ privacy and dignity. You’ll also look at things like food, cleanliness and general building maintenance.

Our volunteers are given guidance on which areas to look at and how to rate the hospital, but you’ll also have a chance to input your own ideas.

Tuesday, 30 October, 2018 - 17:35

We were quoted on the front page of a local newspaper!

The Ham & High local newspaper ran a story on the Royal Free hospital. They asked our Director Frances Hasler to comment on the story which was about the Trust’s £66m backlog of crucial repairs.

 To see the front page article click here.

Monday, 29 October, 2018 - 14:21

We attended the Camden Health and Wellbeing Board meeting

On 16 October 2018, our board member Sarah Cawthra attended Camden’s Health and Wellbeing board meeting.

We have a seat on the Health and Wellbeing board, this means that we can influence how services work together.

We also have influence with the Care Quality Commission, the Clinical Commissioning Group and central government.

Our ambition is to achieve the best health and social care services that are shaped by local needs.

Every voice in Camden counts which is why we are always at meetings and events listening to what local people have to say.

Monday, 29 October, 2018 - 13:23

Thanks to those who attended our AGM and community discussion

On Tuesday 23 October, 6pm to 8pm we held our AGM and community discussion. Healthwatch Camden staff and board members were joined by local people at the Living Centre.

We wanted to hear local people’s views on outpatient referrals and appointments as well as air pollution. These two issues are a priority for us in the coming year. We hosted round tables and asked people how each issue affected them or someone they know.

Monday, 8 October, 2018 - 15:44

We came second in two awards at the national Healthwatch conference!

 

Each year Healthwatch England takes the opportunity to showcase outstanding examples of where local Healthwatch have gone above and beyond to ensure that local people receive the health and care that they need and deserve.

This year there were 170 entries from across England. We entered under two categories: Helping people have their say and Improving health and social care.

Helping people have their say