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Our blog

Monday, 24 September, 2018 - 16:39

We’re working in partnership with local organisations

We're working in partnership with Camden Council and Camden’s Clinical Commissioning Group (CCG).

We want to promote Accessible Information Standard and Deaf Awareness in Camden Practices. 

We aim to break down barriers, so that patients can easily access health services.


Accessible Information Standard (AIS) 

From 1st August 2016 all organisations that provide NHS care and / or publicly-funded adult social care were legally required to follow the Accessible Information Standard.

Monday, 24 September, 2018 - 13:57

Message from Frances Hasler - Healthwatch Camden Director

Recently a local resident e-mailed about a consultation event. He pointed out that he was “spoiled for choice” for events on that day – the clinical commissioning group, the mental health trust and the sustainability and transformation partnership were all consulting on different topics.

It is welcome that local NHS bodies are consulting on their plans, however it is hard to keep track of the sheer volume of change. For concerned residents it is hard to know where best to focus attention if they want to influence future services.

Monday, 20 August, 2018 - 12:04

The life of a Healthwatch Camden Chair

In this post we interview Saloni Thakrar, Healthwatch Camden Chair since 2017.


Could you tell us a bit about yourself and why you’re interested in health care?

I’m a Pharmacist and have a Master’s Degree in public health with strong clinical experience. I have also worked in various healthcare systems around the world.

I’ve had a professional career and have also volunteered. However, over the last four years I’ve been the primary carer for my twin daughters who have a genetic condition.

Wednesday, 8 August, 2018 - 16:30

Working together for change


Healthwatch Camden is part of the wider Healthwatch network, supported by Healthwatch England. Recently I was invited to attend Healthwatch England’s board meeting to talk about our cross-borough work on urgent and emergency care.

Thursday, 2 August, 2018 - 10:56

Our volunteers - out and about in Camden …

PLACE visit at St Pancras Hospital – South wing

Joyce Amoateng, one of our volunteers went on a PLACE visit at the St Pancras Hospital – South wing.

Issues looked at were the general cleanliness and condition, appearance, food, signage, dementia assessment and disability assessment.

Our volunteers go to PLACE visits at local hospitals every year to provide the patient perspective on whether the healthcare environment provides privacy and dignity. Staff at the hospitals are positive and welcoming.

Tuesday, 31 July, 2018 - 17:35

Our new Projects Officer spoke to people at some of Camden’s summer festivals


Liz Walker, our new Projects Officer was out and about this summer meeting local people and talking to them about health and social care in Camden.

Liz attended the Somerstown Festival on 14 July and the Camden Mela on the 15. Every summer we attend lots of local events and festivals around the Camden borough so that we can meet local people and get their views on health and social care services in Camden.

Tuesday, 31 July, 2018 - 15:45

Our youth report is in the local newspaper!

You may remember that April 23-27 was the week of our social media campaign with students from William Ellis School and LaSWAP six form centre.

Last week our campaign was mentioned in the local newspaper - Hampstead & Highgate Express. See the article here.  

Tuesday, 31 July, 2018 - 14:48

Our Community Forum and the launch of our annual report

On 26 June 2018 we hosted our Community Forum and public board meeting at the St Pancras & Somers Town Living Centre. We also launched our latest annual report.  

Healthwatch Camden holds the Community Forum each year focusing on local issue relating to health and social care issues. We aim to improve the quality of local ‘voice’ input on public policy developments in order to create opportunities for informed decision-making.

Wednesday, 27 June, 2018 - 13:59

Have you seen our latest annual report?


At our Community Forum on 26 June, we launched our annual report for 2017 / 18. It’s also our fifth anniversary and we’ve come a long way!

This years’ theme was ‘Making an impact’. Every change we’ve helped to bring about in health and social care started with a story from someone who uses services.

Examples of our impact:

Tuesday, 26 June, 2018 - 15:42

Meeting the Accessible Information Standard: Healthwatch Camden organises Practical Support Visits for Camden’s GPs


Local visually impaired, d/Deaf and people with learning disabilities told us they face difficulties if GPs do not meet their communication support needs. 

So we talked with patients in focus groups and one-to-one interviews. We published a report including recommendations for action which are in line with the new Accessible Information Standard (AIS) which came into force in July 2016.