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Up-to-date COVID-19 Information & Advice

Tell us about your experience during the COVID-19 (Coronavirus) outbreak

We are documenting the impact of COVID-19 and sharing insights each week with senior leaders in the NHS. If COVID-19 has affected your health and wellbeing or you have views on whether information about staying well has been easy to find and understand, tell us! 

Take our survey or call 020 7382 2402 to complete the survey over the phone with one of our staff members.

Contact us if you require the survey in an alternate language or format.

National guidance about Coronavirus (COVID-19)

The most up to date national guidance about Coronavirus can be found on the gov.uk or NHS website.

Continue to stay at home to prevent spread of coronavirus (COVID-19)

It is still important to stay home as much as possible to protect yourself, your loved ones, and our NHS.

Only leave your home:

  • to shop for basic essentials – only when you really need to
  • to exercise – such as a run, walk or cycle
  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary

Government guidance on social distancing.

What to do if you have Coronavirus symptoms

Continue to stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual
  • a loss of, or change to, your sense of smell or taste

To protect others, do not go to places like a GP surgery, pharmacy, or hospital. Stay at home and see medical advice online or over the phone.

Use the 111 online coronavirus service to find out what to do.

You do not need to contact 111 to tell them you’re staying at home. The Government will not be testing people who are self-isolating with mild symptoms. Read here to see if you are eligible for a COVID-19 test. For a medical emergency dial 999 or go to A&E.

Information for people at high risk

You may be at high risk from coronavirus if you:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis or severe asthma
  • have a condition that makes you much more likely to get infections
  • are taking medicine that weakens your immune system
  • are pregnant and have a serious heart condition

If you're at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.

These include:

  • not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • avoiding close contact with other people in your home as much as possible

If you're at high risk, you should have been contacted by the NHS. Call your GP if you did not receive a letter & you think you should have.

Accessible COVID-19 Information

See our page on accessible COVID-19 Information for resources in different languages, BSL, and easy read. Read our blog on why information must be accessible to all during this time. Please share these resources widely.


This page will be updated frequently (Monday-Friday) as new information comes out.

Last update 15/05/2020.