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Healthwatch Camden eNewlsetter January - March 2018

Message from Frances Hasler – Healthwatch Camden Director

A dilemma for all local Healthwatch organisations, us included, is how to prioritise what we focus on. There are so many important issues to consider. Should it be poor administration in outpatient departments? Or the way health commissioners are limiting the use of ‘procedures of limited clinical effectiveness’?

The changes in the way that adult social care is working? Or perhaps, the long term changes, including relocating inpatient beds, which are proposed for the St Pancras Hospital site? Changes in community services, including recommissioning a range of advice and befriending schemes? The problems of ambulances getting held up at hospitals? Or last but equally important – the continuing health inequalities across our borough?

Together with the diverse range of services we can look at, we need to think about the diverse range of people who live in Camden and use local services. Should we look at specific population groups such as young people, or disabled people? Are we exploring the experience of people from all parts of the community?

What matters most to local people?

To try to find out …Read more


Have you seen us on Instagram yet?

We’re now on Instagram, follow us to see photos of us out in the local community, listening on local people’s views on health and social care in Camden.

Every voice counts when it comes to shaping the future of health and social care. We aim to give a powerful voice to local families, children, young people and adults, we’re determined to hear everyone’s views.

To this end, we’re launching our social media campaign, predominantly on Instagram with young people from William Ellis School and LaSWAP sixth form consortium.

We wanted to find out what health and social care issues matter to young people in Camden and invited young people to speak to us.

We’ve got three videos to unveil produced by the young people which ...Read more


We’re offering practical help for Camden’s GP practices

Healthwatch Camden’s offered to visit every GP practice in Camden to help them implement the Accessible Information Standard.

Part of our remit is to make sure that everyone gets equal access to health and social care services in Camden, this is a vital aspect of our work.

The Standard aims to … Read more


Keeping up the pressure on dental services

Last June we published a report about Camden’s dentists, based on what we learned from talking to local people. We also spoke to dentists to see the whole picture.

We publish reports because we want to make sure that people who use Camden’s health and social care services get their voices heard when shaping services. We also aim to highlight where health and social care providers are doing well.

Residents told us they don’t attend regular dentist appointments and only go when they have tooth pain.

They also said that they’re confused … Read more


Our Start Here guide and demonstrations

We’re working on our Start Here….guide which is an online directory of health and social care providers that patients and users will find useful when searching for an organisation.

We plan to improve it, so if you have any thoughts on how we can make it more user friendly, contact us.

As usual if you want us to demonstrate how to use it, we’ll be at the St Pancras and Somers Town Living Centre a few days each week, usually Tuesday and …..Read More


Contact us

If you’d like more information on any of the items we’ve mentioned or want to share your views on health and social care in Camden, get in touch by commenting on our blog or email: info@healthwatchcamden.co.uk

From the Healthwatch Camden Team




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