Text size:


  • White/Black
  • Yellow/Blue
  • Black/White
  • Standard

Current Theme: Standard

  • Twitter icon
  • Facebook icon
  • Instagram icon
  • Youtube icon
  • RSS icon

Recent news


6 weeks to go until the consultation closes and we want to make sure you have chance to respond.

Improving support for children and young people’s mental health is a top priority for this government. This green paper on children and young people’s mental health aims to ensure that those who need it are able to access the right help for their mental health, in the right place and at the right time. It focuses on earlier intervention and prevention, particularly in or linked to schools and colleges.  

We welcome all responses to the consultation including from those who have experience of mental ill-health or know someone close to them who has such experience. The consultation focuses on how the proposals in the green paper will be implemented. 

This consultation has 21 questions. However, you do not have to answer all of them. Only answer those questions you want to or those which are relevant to you. 

You can save your responses and return to complete the survey at any time. The survey will be open for 13 weeks, in alignment with Cabinet Office guidance, and will close at noon on 2 March 2018.

You can read the full green paper document here for further details.



NHS England launched a new campaign to promote the NHS 111 service as an access point of urgent care.

Research has shown that public awareness of NHS 111 is high and it is still increasing, as the service connects people with appropriate medical care when they urgently need it, 24 hours a day.

The new campaign will run for eight weeks, with a focus on groups most likely to attend A&E when they could be treated elsewhere, either through NHS 111 or by another NHS service within the urgent and emergency care system.


Public statement on PrEP Impact Trial

Recruitment for the PrEP Impact Trial has gone extremely well at CNWL’s Mortimer Market Centre and Archway Centre. Since the trial began in Autumn 2017, more than 400 patients have been enrolled onto the trial at the two clinics.

Our PrEP Impact Trial Enrolment appointments are now fully booked for January 2018. PrEP Impact Trial Enrolment appointments in February will be opened on Monday 22 January 2018.



Personalisation Support in Camden PSiC): Provides support for all service users who receive Direct Payments from Camden Social Services or who receive Personal Health Budgets from the local Clinical Commissioning Group (CCG).

PSiC can help in a number of areas, click on the buttons below to find out more information about recruitment, referring and useful documents and resources. 

  • Information for Professionals & Partners

  • Direct Payments for Children & Families

  • Direct Payments for Adults

  • Payroll Information

  • Recruiting a Personal Assistant

Contact Us


Camden 2025 is a plan that the council, local organisations, community groups, residents and partners can all work towards to make Camden a better place to live by 2025, and it will set out the borough’s updated priorities from 2018 up to 2025

There’s a number of events going on across the Borough where we’d like to hear your ideas on what Camden should be like in 2025. Meet local councillors and staff from the council, and find out what other local residents are saying.



Hampstead Community Centre

11th January, 6.30 - 8:30pm

Highgate Newtown Community Centre

15th January, 5:30 - 7:30pm

Kingsgate Community Association

16th January, 2:30 - 5pm

Queens Crescent Community Association

18th January, 10:30 - 1 pm



Promoting awareness of medicines that can harm mental health

Are you feeling down or anxious? or is someone close to you causing concern due to changed behaviour?

Commonly used medicines and anaesthetics can cause psychiatric adverse drug reactions (ADRs) or withdrawal effects including: experiencing anxiety, mood swings, insomnia, nightmares, depression, agitation, self-harming, paranoia, suicidal or aggressive thoughts and actions.

APRIL (Adverse Psychiatric Reactions Information Link) is a UK charity promoting improved medical education and NHS support for those vulnerable to, or suffering from adverse drug reactions (ADRs,) dependence or withdrawal effects.

Video About APRIL 


The Department for Education is considering how to update the existing Sex and Relationship guidance which, was last updated in 2000, and is therefore now out of date. The updated guidance will support schools in delivering the new subjects of Relationships Education at primary and Relationships and Sex Education (RSE) at secondary, as well as, potentially, Personal, Social, Health and Economic Education (PSHE).

Give Us Your Views: Online Survey​


Newsletter – January 2018

January Members’ event: 16 January 2018  2pm – 4pm  Swiss Cottage Community Centre, 19 Winchester Road, NW3 3NR


Our work is shaped by the concerns that local people raise with 152 local Healthwatch. Our annual survey of health and care priorities puts mental health at the top of the list for 2018.

Speak up logo

Using the information people have raised with their local Healthwatch, Healthwatch England have identified the top five issues people want to see addressed over the next 12 months. 


Entrance to Emergency Department (ED) is now on Gower Street

Following the completion of building works to improve our Emergency Department (ED), the entrance to the ED is now on Gower Street.

More information about whether the Emergency Department is the right place for you.


This brief questionnaire has been constructed in order that we, at Age UK London, may get a better idea of the issues that affect older Londoners.

We would really appreciate your input to help us target our priorities effectively.


The idea of encouraging self care is gaining ground with policymakers and healthcare professionals such as doctors, nurses and pharmacists. But how many ordinary people have even heard of self-care, let alone understand what it is?

The Self Care Forum Fact Sheets for common ailments aim to help clinicians and patients discuss issues around self care within the practice consultation and especially how to handle the symptoms in the future. They provide patients with information around:


SMOKERS in London who are determined to quit in 2018 can get dedicated personal support and advice from a new telephone helpline.

The Stop Smoking London helpline is 0300 123 1044.

Smokers can call the local rate number seven days a week from Monday to Fridays between 9am and 8pm, and on Saturday and Sunday between 11am and 4pm.  For more information about the range of support available visit www.stopsmokinglondon.org.uk


  • Mental health is the public’s number one issue for 2018 according to Healthwatch, a position it has held for the third year in a row

  • Social care – particularly support for older people and their carers – is a close second with half of the Healthwatch network planning to do work on this issue in the next 12 months

  • Healthwatch calls for people to contact us and speak up about their experiences and ideas on how services can be improved in 2018

Analysis by the national health and care champion, Healthwatch England, has identified the key issues the public want to see policy makers and health professionals focus on over the next 12 months.

The top five priorities people told 152 local Healthwatch that they would like us to look more at are:

  • Mental health services – 99 of 152 (65%), with specific reoccurring issues notably Mental Health in Children and Young People

  • Adult social care, including residential care homes or care at home – 77 of 152 (51%)

  • Service changes, especially the implementation of Sustainability and Transformation Partnerships (STPs) – 52 of 152 (34%)

  • Hospital care, including discharge and A&E services – 48 of 152 (32%)

  • Access to GP and dental services – 42 of 152 (28%)

Mental health was the top priority for the third year running. People highlighted this issue in 65% of areas, most notably the care and support available to children and young people. The lack of mental health awareness, early intervention and difficulty accessing effective and appropriate support were key themes.

Adult social care, particularly support for the elderly and their carers, has come a close second with local Healthwatch covering half of the country planning to do work on this issue in the next 12 months. This follows reports by Healthwatch into care homes and being cared for at home.

Third on the list are service changes, especially Sustainability and Transformation Partnerships (STPs), which aim to help make health and care services more integrated and better at delivering tailored support.

With hospital care people told us that emergency care, getting to appointments and leaving hospital, can vary greatly. Specific reoccurring themes include discharge and emergency care.

With GP services, specific themes include access and extended hours. Poor access to primary care services has a knock-on effect, as long waits to be seen by a doctor or dentist can prevent people from receiving the right diagnosis, treatment or referral to specialist services.

This list of priorities will shape our work over the next 12 months. Last year, over 340,000 spoke up about their experiences and shared their ideas with us. These views helped result in changes across England. In 2018, we want even more people to have their say.

We are calling people to contact their local Healthwatch and speak up about their ideas and experiences and are launching a campaign to get more people to share their views about these and other issues..

If you have an idea that could help improve health and care for you, a loved one or your community, contact us and #SpeakUp about your experiences and ideas on how services can be improved. No matter how big or small the issue, we want to hear about it.

Imelda Redmond, National Director of Healthwatch England, said:

“We want to see all working in health and social care make it their personal New Year’s resolution for 2018 to work with people as partners in designing the future of services. Healthwatch helps improve care by making sure services hear people’s views – what is working for you and what is not. As we approach the 70th birthday of the NHS, If anyone has a story they want to share or an idea they think might help, I urge them to get involved and speak to their local Healthwatch.”