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Our reports

Posted on 22/06/2021

Healthwatch Camden called all 33 dental practices with NHS contracts in Camden and asked them a series of questions about their availability. We spoke to a variety of dental practice staff members including reception staff, practice managers, and dentists. The findings in the report provide a snapshot of the dental care situation in Camden during the COVID-19 pandemic.

Posted on 19/04/2021

According to Office for National Statistics, people have become increasingly positive about the vaccine uptake, however, as per the SAGE report in December 2020, people from Black or Black British ethnic groups were the most likely to be hesitant to take the vaccine. In terms of age, the younger population also were less likely to take the vaccine as compared to the older groups.

Posted on 28/10/2020

The COVID-19 pandemic has posed significant and unprecedented challenges to all. We worked with partners and volunteers to understand the experiences of nearly 1,600 residents as they experienced 'Life in Lockdown.' 

Posted on 11/09/2020

The Ageing Better programme aims to develop creative ways for people aged 50 and over to be actively involved in their local communities, helping to combat social isolation and loneliness.

As part of this programme, a research project has been looking at the types of social infrastructure that people aged 50 and over from Black, Asian and Minority Ethnic (BAME) communities use in specific places.

Healthwatch Camden undertook community research in two wards in the London Borough of Camden. We conducted interviews with ten local BAME-led organisations who work with local communities, specifically BAME communities, and twelve Bangladeshi residents aged over 50.

Posted on 24/06/2020

Local people have told Healthwatch Camden that they know what healthy eating is but that they face challenges. We spoke to people attending cooking classes run by Lifeafterhummus Community Benefits Society at different venues in Camden including Somers Town Community Association and Maiden Lane Community Centre. Additional interviews took place with the Single Homeless Project. 

Posted on 12/02/2020

Simple measures to improve the arrangements for outpatient appointments at the Royal Free Hospital and University College Hospital could improve the experience for patients and save NHS staff time and money. These are the findings from our interviews with over 150 Camden patients.

Posted on 28/01/2020

A report by Healthwatch Camden for the Royal Free London NHS Foundation Trust.

Since autumn 2018, some planned surgery at the Royal Free Hospital in the London Borough of Camden has been re-located to Chase Farm Hospital in Enfield.

The Royal Free London NHS Foundation Trust asked Healthwatch Camden to help them better understand how well the new services at Chase Farm Hospital are working from the patient perspective so they can make improvements if needed. This report presents the findings from interviews with 25 Camden patients who have attended Chase Farm Hospital for planned surgery and concludes with eight recommendations. The response from the Trust to each of the recommendations is included in the report.

Posted on 04/10/2019

Healthwatch Camden's annual report from our trustees, including our annual accounts for the financial year ending 31 March 2019. What we've achieved, how we have made our decisions, how we have spent our money. 

Posted on 14/08/2019

This report outlines feedback from residents across North Central London (Barnet, Camden, Enfield, Haringey and Islington) on what they would do to improve local services, to provide an evidence base for the NHS Long Term Plan. 

Posted on 11/02/2019


Camden Clinical Commissioning Group asked Healthwatch Camden to conduct service user research around two newly commissioned services. The first, referred to by the title “Discharge to Assess”, aims to replace the practice of assessing patients in hospital to determine home support needs (equipment and services) and instead to conduct this assessment at home very soon after discharge. Evidence suggests that assessment at home is likely to be more accurate and ensure a better match between patient needs and the prescription of both equipment and other support.


Camden Clinical Commissioning Group asked Healthwatch Camden to conduct service user research around two newly commissioned services: Discharge to Assess and Rapid Response. Rapid Response aims to reduce visits to A+E and hospital admissions by providing rapid short term care and support for the patient at home after an incident that may otherwise lead to a hospital visit. Rapid Response can also be deployed after discharge from hospital to provide short term support with the aim of avoiding re-admission.

Posted on 08/11/2018

The trustees present their report and the financial statements for the year ended 31 March 2018.