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Our reports

Posted on 19/03/2014

The Easy Read version of our strategic plan.

Posted on 10/03/2014

On Monday 25th November 2013 we held our first Community Forum event at Arlington Conference Centre in Camden.

The Community Forum is an opportunity for Healthwatch Camden to listen to the views of local people, voluntary sector workers, and health and care professionals. We asked attendees to tell us what they think are the key issues we should be working on over the coming months, and why. 

Posted on 28/01/2014

A wide ranging regeneration project is planned for Gospel Oak, as part of plans to improve housing and community facilities in the area. Part of this includes plans to redevelop the Lismore health centre.

To create environments, spaces, and facilities that meet the needs of local residents, Camden Council is working in partnership with the local community throughout the development planning.

Our role as local Healthwatch is to help facilitate public engagement and give local residents a strong voice in shaping the plans for health services in the area. 

Posted on 24/01/2014

Most medical care and treatment goes well, but occasionally people are not happy with the care or treatment they have received.

When this happens patients have the right to complain. However, through our discussions within the local community and Healthwatch network, we know that some people find the NHS complaints processes difficult to navigate and that this can deter them from making a complaint.

In addition, some people are reluctant to complain because they are worried it may affect their care, or that it won’t make any difference. Others may require additional support but not know where to find it. 

Posted on 20/01/2014

Enquiries to Healthwatch Camden’s information line suggest that some home care users and their families experience difficulties in sourcing information on home care.

They say that this makes it difficult to arrange home care, and to make informed choices about their care.

This study aims to find out whether this is a widespread problem, through listening to a wide range of home care service users. 

Posted on 29/10/2013

Download Healthwatch Camden Strategic Plan.