Service user experiences of CNWL services - Discharge to Assess (Part 1) and Rapid Response (Part 2)
DISCHARGE TO ASSESS REPORT - PART ONE
Camden Clinical Commissioning Group asked Healthwatch Camden to conduct service user research around two newly commissioned services. The first, referred to by the title “Discharge to Assess”, aims to replace the practice of assessing patients in hospital to determine home support needs (equipment and services) and instead to conduct this assessment at home very soon after discharge. Evidence suggests that assessment at home is likely to be more accurate and ensure a better match between patient needs and the prescription of both equipment and other support.
RAPID RESPONSE REPORT - PART TWO
Camden Clinical Commissioning Group asked Healthwatch Camden to conduct service user research around two newly commissioned services: Discharge to Assess and Rapid Response. Rapid Response aims to reduce visits to A+E and hospital admissions by providing rapid short term care and support for the patient at home after an incident that may otherwise lead to a hospital visit. Rapid Response can also be deployed after discharge from hospital to provide short term support with the aim of avoiding re-admission.