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Our reports

Posted on 02/05/2017

NHS organisations and councils across five boroughs (Barnet, Camden, Enfield, Haringey, Islington) are creating a big plan (called the Sustainability and Transformation Plan) to improve the way health and social care services work, so that people are helped to stay healthier, services are good quality and the NHS stays within in its budget. One part of the plan is looking at urgent and emergency care (when you need care the same day or straight away). 

Posted on 30/03/2017

Independent Age Report:

Evaluating residential care in Camden - A review of our pilot project with Healthwatch Camden 

Posted on 24/01/2017

The enter and view report for Wellesley Road Care Home

Posted on 24/01/2017

The enter and view report for St Johns Wood Care Centre

Posted on 18/01/2017

Enter and view report for Ash Court Care Centre.

Posted on 18/01/2017

The enter and view report for Spring Grove

Posted on 18/01/2017

The enter and view report for Rathmore House

Posted on 18/01/2017

The enter and view report for Maitland Park Care Home

Posted on 18/01/2017

The enter and view report for Compton Lodge.

Posted on 17/11/2016

“We’ve spoken to hundreds of you this year about which health and social care issues you think are the most important in Camden. The results are in! 

Posted on 13/07/2016

Download the easy read version our 2015 -16 Annual Report.

Posted on 04/07/2016

Download the Healthwatch Camden Annual Report 2015-16

Posted on 14/06/2016

Access to GP services is a topic under the national spotlight at present, and Healthwatch Camden, in common with other local Healthwatch, receives many queries and comments from people about their GP practice.

We conducted research around the issues for people who are d/Deaf or visually impaired or have learning disabilities.

Difficulties happen if services do not adjust their usual ways of communicating to take account of the different communication needs of disabled people. Variations in equality of access result in increased disadvantage for some groups of patients. Furthermore, communication failures prevent the safe, effective and efficient provision of good quality primary health services. 

Posted on 14/06/2016

Access to GP services is a topic under the national spotlight at present, and Healthwatch Camden, in common with other local Healthwatch, receives many queries and comments from people about their GP practice.

We conducted research around the issues for people who are d/Deaf or visually impaired or have learning disabilities.

Difficulties happen if services do not adjust their usual ways of communicating to take account of the different communication needs of disabled people. Variations in equality of access result in increased disadvantage for some groups of patients. Furthermore, communication failures prevent the safe, effective and efficient provision of good quality primary health services. 

Posted on 09/05/2016

The Enter and View report for the Disability Access Project.

Posted on 01/03/2016

Learning from Camden’s diverse Bangladeshi community to drive and sustain improvements in their health and wellbeing.

Final report - with issues for action Scrutiny Panel – February 2016 

Posted on 01/03/2016

What people want from their GP is to be able to make an appointment easily; to be treated with respect at the surgery; to be listened to, to have their concerns taken seriously and treatment options explained; and to be referred for specialist treatment appropriately when required.

The problem is that too many people from Camden’s BME communities say that their experience is the opposite of this. 

Posted on 07/12/2015

This report from Healthwatch Camden offers a constructive contribution to discussions about primary care, highlighting some of the variability of service across our borough.

It is not intended as a guide to patients nor a tool to help find the best GP practice. Instead, we hope it will help people to recognise where good practice exists and to work to deliver improvement where it is needed. 

Posted on 27/10/2015

The Enter and View report for the Deaf Inclusion project.

Posted on 14/09/2015

Local people have told Healthwatch Camden that the different health and social care services in Camden are not always well integrated.

Older residents living with HIV are particularly affected by how well services join up because their needs are often complex and they are more likely than others to be living with multiple conditions.

Therefore, they need to use a wide range of different services which span health and social care and which include specialist HIV services and other non-specialist services.